SDF (Strategic Delivery Framework) is a documented project delivery methodology based on and customized around best practices such as ITIL and ISO. It is an environment that creates scalable best practices to meet stringent client needs and expectations and provides a flexible, highly adaptable foundation for successfully envisioning, proposing, planning, and executing our information technology solutions.
SDF creates distinct logical project phases, allowing us to address potential issues before they add unnecessary time and expenses, eliminating project risk. The completion of one phase creates a solid base for the success of the next. The framework fosters the ability to adapt to dynamic projects, and applying this proven framework enables us to deliver projects on time and budget, with lower risk and greater business value.
SDF is tailored to align with our clients’ business operations – leveraging the value of their IT department for their business. SDF assures success by:
- Providing the forum to capture the client’s requirements and business objectives
- Ensuring projects are scoped correctly and change orders are minimized
- Smoothing deployments and ongoing system management
- Keeping the technology ‘ end user ’ in mind (who is using the technology)
- Delivering business value
- Addressing risk all the way through – lowering risk by all accounts (timeline, budget, scope)
Envisioning Phase // In the envisioning phase, we work with you to clearly define your business objectives and needs and identify a fitting solution. We discuss key project variables and pinpoint success criteria for the project. Any planning and integration challenges are identified and noted so at the start of the project cycle we properly plan and resolve before any possible client productivity is impacted, creating risk to the project.
Proposal Phase // The proposal phase involves creating a statement of work for the subsequent planning phase, developing a preliminary list of hardware, software, and other equipment required for the project, and providing an estimate of overall project costs.
Planning Phase // In the planning phase, we assign a dedicated project manager and a technical consulting team to your project. The team performs onsite assessments, and creates designs, project plans and any final assumptions to capture and resolve as many unknown elements as possible.
We establish and process the necessary change control (if needed) to address any new items indentified during this phase that were unknowns at the time of proposal before moving on to the Deployment.
Deployment Phase // In the deployment phase, everything comes together—we turn the project vision into reality. We implement your solution according to the established project plan and design, and transfer that knowledge to your team as a part of the work effort.
In this phase we conduct step by step project execution including; physical deployment, testing, cut-over and training. Each step is followed by a acknowledgement or sign-off by the client to assure production readiness is in order.
This is concluded by formal project hand-off, close and acceptance.