Collaboration

Smart collaboration tools help speed up and increase the quality of workforce communications. They foster innovation, strengthen personal connections and enable anytime, anywhere access to vital business information. The drive to offer these tools through personal devices and social media tools requires a unique understanding of the underlying communication platforms that frame the way we talk, meet, interact and analyze and share data. We provide just that—expertise in analyzing and deploying these tools across your organization.

  • Challenges
  • Our Role
  • Solutions

We understand there are critical collaboration and communication issues facing you today. The need for real-time, anywhere access to co-workers and critical data is crucial. What’s more, reduced travel and event budgets have impacted our in-person interaction. The typical method of emailing and phoning in, depersonalizes communication and creates chaos. What’s more, those methods requires constant maintenance and support. We know you need to work virtually with employees and customers, as well as suppliers. The lack of being able to effectively share data across your collaborative workforce is an ongoing issue as well. And we know you want to manage and secure personal devices to be able to work virtually. That’s where we come in. We can help support and provide tools to help eliminate the communication problems associated with legacy systems and bring your collaboration up-to-date.

Enabling workforce mobility (or agility) has become the new norm rather than the exception. In addition, the movement towards mobile data access, Bring Your Own Device (BYOD) adoption, social media and cloud-based applications and infrastructure has given rise to a new set of information technology (IT) management and security issues. As enterprises work to provide a seamless environment of productivity tools for their employees, security becomes a top concern. Frost and Sullivan recently projected that hosted Internet Protocol (IP) telephony and cloud-based collaboration will grow at a compound rate of 26.8% through 2019. Gartner’s top IT trends for 2013 include mobile application delivery, personal cloud deployments, strategic big data management, enterprise application stores and actionable analytics. All of these concepts demand a robust and user-friendly set of communication tools to enable workforce execution down to the individual level.

At GTRI, we use a holistic approach in translating your business, applications and processes, to deliver effective collaboration solutions. We help identify your key use cases and can provide a variety of consulting services that will tie the right collaboration solution, to the right business objectives. We provide an array of valuable services including:

  • On-premise or hosted collaboration solution (HCS) strategy
  • Architecture and design
  • Readiness and performance assessments
  • Implementation and testing
  • Tuning and troubleshooting
  • Lifecycle planning, upgrades and maintenance
  • Collaboration monitoring and management

Communicate

  • Unified Communications (UC)
  • UC on Unified Computing System (UCS)
  • Hosted collaboration
  • Customer call centers

Collaborate

  • WebEx conferencing
  • Enterprise file sharing
  • Instant messaging
  • Bring Your Own Device

Telepresence and Display

  • Telepresence
  • Mobile video
  • Digital signage
  • Mobile shared displays

 

26.8

Frost and Sullivan recently projected that hosted Internet Protocol (IP) telephony and cloud-based collaboration will grow at a compound rate of 26.8% through 2019.
I have nothing but high praise for GTRI and my account team. They answer all my inquires immediately and when I am in need of an item such as equipment or licenses the team does what is needed to get us going again. Congratulations to all.
Jay Bloom     |     DB Schenker Logistics
Case Study

Health Medical Center

A major hospital in Colorado needed to upgrade its aging unified communications infrastructure. By updating the infrastructure’s hardware and software components, the hospital hoped to reduce time spent on maintenance and free up IT staff for other critical tasks. Additionally, the hospital needed to add efficiencies throughout the system and better comply with security standards. Read More

Discover how to increase business interactions by providing anytime, anywhere access.

Contact GTRI